FISH-BONE DIAGRAM
The Ishikawa diagram, also known as the "fishbone" diagram or cause-and-effect diagram, serves as a visual tool to identify and display potential causes of a...
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AFFINITY DIAGRAM
An affinity diagram is a tool that helps simplify and visualise complex information by grouping it according to mutual connections. It involves collecting all relevant...
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USER STORIES
User stories express individual needs. They are written in the first person and describe what users want to achieve through interaction with a specific product....
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HOW MIGHT WE
We use the How Might We format because it suggests that a solution is possible and because they offer you the chance to answer them...
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EMPATHY MAP
Empathy mapping enables designers to perceive not only the functional aspects but also the emotions involved in user interactions, opening doors to new and innovative...
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JOBS TO BE DONE
The "Jobs-to-be-Done" (JTBD) method is a framework or approach used to understand customer needs and identify problems that are relevant to them. This concept focuses...
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